Previous incidents

April 2026
Apr 09, 2026
1 incident

Delayed Ingestion for Some AWS Integration Users

Resolved Apr 9, 2026 at 6:31pm UTC

Delayed AWS Cloudwatch => HG ingestion is only occurring on certain Hosted Graphite accounts, and a fix is being implemented.
UPDATE: this issue has been resolved
Apr 02, 2026
1 incident

Network Connectivity Issues with our Data Center

Resolved Apr 2, 2026 at 2:36pm UTC

We're experiencing network instability with our Data Center provider, resulting in slightly delayed ingestion time.
UPDATE: this issue is now marked as 'Resolved'
March 2026
Mar 20, 2026
1 incident

AWS Connectivity Issues with US-East-1

Resolved Mar 20, 2026 at 4:24pm UTC

We are currently experiencing connections issues with AWS specifically US-EAST. There could be delays in ingestion from Cloudwatch services. We are currently investigating the incident.

UPDATE: this is resolved and missing metrics will backfill
February 2026
Feb 25, 2026
1 incident

Website rendering Issues

Resolved Feb 25, 2026 at 9:11pm UTC

We are investigating the cause of the website outage.
UPDATE: there was a brief outage at our data center causing downtime on Hosted Graphite systems from: 21:00-21:11 UTC

Hetzner Status Details can be seen here: https://status.hetzner.com/incident/5e901309-0873-42af-90c5-84f38304f592