Intermittent Grafana Connectivity Issues

Incident Report for Hosted Graphite

Resolved

Grafana is fully operational.

The failover of our database is complete and we are no longer experiencing issues with Grafana connecting to our database.

Posted Sep 27, 2019 - 13:56 UTC

Monitoring

We've traced the Grafana connectivity issues to a database problem and have failed over to a slave instance.
The percentage of requests returning HTTP status 500 errors has returned to 0.

Users should see their grafana connections restored.

Posted Sep 27, 2019 - 13:42 UTC

Investigating

We are currently seeing connectivity issues for about 5% of Grafana instances.

Posted Sep 27, 2019 - 13:08 UTC

This incident affected: Graph rendering.