Connectivity issue with Hosted Prometheus

Incident Report for Hosted Graphite

Resolved

Affected customers whom we have been in contact with have reported that ingestion is back to full working condition.

Posted Oct 02, 2020 - 14:11 UTC

Monitoring

The errors we're seeing on Grafana dashboards loading from our Hosted Prometheus have cleared, and we can see datapoints on graphs. We're monitoring the situation closely to ensure full recovery has been achieved.

Posted Oct 02, 2020 - 14:03 UTC

Identified

We have identified the issue as some failed ingesters within the system. We have removed them

Posted Oct 02, 2020 - 14:02 UTC

Investigating

Our engineers have noticed that reading/writing traffic to Hosted Prometheus is having issues. We are investigating it. Hosted Graphite ingestion is NOT affected.

Posted Oct 02, 2020 - 12:59 UTC

This incident affected: Ingestion.