Data ingestion issues

Incident Report for Hosted Graphite

Resolved

This incident has been resolved.

Posted May 19, 2017 - 13:30 UTC

Update

Our automation has begun replaying the data dropped during the affected period. We will resolve this incident once the replays complete.

Posted May 19, 2017 - 12:48 UTC

Monitoring

We have identified packet loss across our internal network. The incident has started to recover now, the ingestion engine is returning to normal operation. We will continue to monitor the situation, once we are happy with the health of the network we will begin to replay any datapoints dropped.

Posted May 19, 2017 - 12:28 UTC

Investigating

We are currently investigating an issue within our internal network affecting our ingestion engine. We are experiencing a drop in datapoints processed across all protocols and are working to identify the cause.

Posted May 19, 2017 - 12:04 UTC