This incident has been resolved.
May 19, 13:30 UTC
Our automation has begun replaying the data dropped during the affected period. We will resolve this incident once the replays complete.
May 19, 12:48 UTC
We have identified packet loss across our internal network. The incident has started to recover now, the ingestion engine is returning to normal operation. We will continue to monitor the situation, once we are happy with the health of the network we will begin to replay any datapoints dropped.
May 19, 12:28 UTC
We are currently investigating an issue within our internal network affecting our ingestion engine. We are experiencing a drop in datapoints processed across all protocols and are working to identify the cause.
May 19, 12:04 UTC